24/7 Emergency · 45-minute response guaranteeCall 800-RAPIDFIX (800-7274343)
RAPIDFIX
24/7 EMERGENCY PLUMBING · UAE

Burst pipe at 2 AM?
We're already on the way.

RapidFix answers 24/7. Real human or Omar-on-dispatch — somebody picks up, triages, and puts a licensed plumber in your driveway inside 45 minutes.

Response
45 min
core zones guarantee
Answer rate
99.1%
24/7 live cover
On-time
94.2%
across 312 reviews
LIVE DISPATCH
NEXT JOB
Princess Tower, Marina
Burst pipe · Category 1
ETA
24 min
Van 6 · Rashid Al Ketbi
Our dispatcher Omar (AI) takes the first triage. Asif (human) is on standby for anything Omar can't route.
45-MIN GUARANTEE
45-MINUTE RESPONSE OR 30 MINUTES OF LABOUR FREE
24/7/365 AED 2M PL cover DED #1074419
WHAT WE DO

24/7 plumbing, priced upfront

RIGHT NOW

Live dispatch — this hour

A live view of jobs Omar triaged and dispatched in the last hour. PII masked. Representative cross-section — we handle ~14 calls per hour on a typical Thursday night.

IDZoneServicePlumberETAStatus
J-2604-001marinaBurst Pipe Repairrashid al ketbi24 mindispatched
J-2604-002downtownSewage Back-up Responseimran hussain20 minon-site
COVERAGE

Eight zones. One 45-minute promise.

Dubai

Dubai Marina & JBR

22 min off-peak
38 min peak
Dubai

Downtown & DIFC

24 min off-peak
42 min peak
Dubai

Business Bay

20 min off-peak
34 min peak
Dubai

Dubai Hills Estate

28 min off-peak
48 min peak
Dubai

Mirdif & Al Warqa

32 min off-peak
55 min peak
Dubai

DIP, JVC & Al Quoz

25 min off-peak
40 min peak
Sharjah

Al Nahda (Sharjah)

22 min off-peak
42 min peak
Sharjah

Al Majaz & Corniche (Sharjah)

25 min off-peak
44 min peak
Outside these zones? We still attend scheduled work in Umm Al Quwain and Ajman — the 45-minute guarantee only applies in the 8 core zones.
THE TEAM

Real plumbers. Real licences. Real phone numbers.

OPERATIONS · 15 YRS

Kashif Rehman

Home zone: dip jvc
UAE Certified Master Plumber (UAE-CMP) 2017 · CPVC Install Certified (Lubrizol)
Languages: English, Urdu, Hindi, Basic Arabic
OPERATIONS · 9 YRS

Noor Rehman

Home zone: dip jvc
CIPP Customer Complaints Handling · UAE Bookkeeping Basic
Languages: English, Urdu, Hindi
DISPATCH · 11 YRS

Asif Malik

Home zone: dip jvc
Dispatch Controller (private cert, Emirates Driving Institute 2022)
Languages: English, Urdu, Arabic (Levantine)
MASTER PLUMBER · 14 YRS

Rashid Al Ketbi

Home zone: marina
UAE-CMP 2016 · Cobra Brass Service Qualified · IPAF Powered Access (3a/3b)
Languages: Arabic, English
MASTER PLUMBER · 12 YRS

Imran Hussain

Home zone: downtown
UAE-CMP 2018 · Viega ProPress Certified · Confined Space Entry (IOSH)
Languages: English, Urdu, Arabic (basic)
SENIOR PLUMBER · 9 YRS

Mohammed Farooq

Home zone: business bay
UAE-CMP 2020 · Gas Safe Fundamentals (UK transferred)
Languages: English, Urdu, Hindi
WHAT CUSTOMERS SAY

4.8★ across 312 Google reviews

★★★★★

"Pipe went at 1:30 AM in the kitchen cupboard. Omar (the AI assistant) took my details and told me a plumber was 31 minutes out. Rashid was there in 28. Restored water before 3 AM and came back the next day to properly re-pipe the section. Honest invoice, exact price he quoted."

Sarah V. · Dubai Marina · Google
★★★★★

"Water bill tripled for two months. Two other companies wanted to cut six holes in my bathroom wall. RapidFix brought a thermal imager, found it behind one tile. One tile out, fixed, tile replaced from stock. Done."

Ahmad Al-Suwaidi · Downtown · Google
★★★★★

"No hot water on a Friday morning. Booked on WhatsApp Thursday night — Sunil arrived Saturday at 9 AM with a replacement Ariston. In and out in 90 minutes. Old tank taken away. No mess."

Priya Nair · Mirdif · Google
COMMERCIAL

Contract plumbing for property managers

47 live contracts. Priority dispatch (20-minute response). Parts at cost + 15%. Quarterly stack / riser surveys on high-rise. Single monthly invoice. We hold FM access passes for 18 Marina towers, 12 Emaar buildings in Downtown, and 6 Sharjah waterfront towers.

  • Unlimited Category 1 response
  • Named account manager (Noor)
  • Itemised monthly reports with photos
  • SLA credits if response times slip
Commercial contracts →
STARTING FROM
AED 2,400 / month
Pricing depends on property count, fixture count, and priority tier. Full itemised breakdown on our commercial page.
24/7 EMERGENCY

Water where it shouldn't be?

800-RAPIDFIX