47 live contracts. You won't be the first.
Property managers, F&B operators, and retail chains use our monthly contracts to take plumbing off their priority list. Priority dispatch, single monthly invoice, itemised photo reports, and SLA credits if we miss our response windows.
Single-property owner-associations, small F&B (< 3 sites)
- Monthly PPM visit
- Priority 30-min response (Cat 1)
- Unlimited call-outs — labour billed at standard rates
- Parts at cost + 15%
- Single monthly invoice
Multi-site F&B (3–8 sites) or small property portfolios
- Bi-weekly PPM visits
- Priority 20-min response (Cat 1)
- First 6 hours of labour/month included
- Parts at cost + 15%
- Quarterly on-site audit report
- Named account manager (Noor)
Property managers with 10+ sites or F&B groups with 10+ units
- Dedicated plumber day(s) per week
- 15-minute response SLA on Cat 1
- All labour included up to agreed hours
- Parts at cost
- Weekly reporting + shared Slack channel
- SLA credits if response times slip
What contract clients say
"We had two suppliers before RapidFix and neither made it through a summer weekend without a missed Cat 1. The monthly fee is slightly more than we were paying per-call, but our FM team got their weekends back."
"Grease trap issues on a Friday night used to close half a restaurant. With RapidFix on the contract we haven't lost a service in eight months. Quarterly surveys catch stuff before it becomes a problem."